We are Guild Commercial Limited company number 70827, whose registered office is at Ground Floor, Dorey Court, Admiral Park, St Peter Port, Guernsey, GY1 2HT.

We are committed to complying with data protection laws and good business practices.  We are both a data controller and a data processor.

This is our privacy policy so please be aware that should you follow a link to another website, you are no longer covered by this policy. It’s a good idea to understand the privacy policy of any website before sharing personal information with it.

We are committed to ensuring that personal data is kept private and secure and only used in accordance with our data protection policy.

This privacy notice summarises how we gather, use, disclose, store and dispose of personal information.

We may amend this notice by updating this page from time to time, so you should check it periodically.

You can contact us by phone or by using the Contact Us tab on this website.

Please be aware that this website may contain links to third party websites or social media platforms.  These sites will have their own privacy policies and cookies, which we are unable to control.  We recommend that you review the privacy and cookies policies of each website you visit.

Cookies

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

You can find more information about cookies and manage your cookies settings by clicking here.

Why We Collect Data

Like any business, we need to collect some data in order to provide our services, in particular to ensure compliance with tax and employment laws.

We may also need to collect data to allow us to respond to questions you have, to protect our business and yours, to defend a legal claim, or as part of a contractual or legal obligation or legitimate interest.

With your permission, we may also like to use your data to send you updates from time to time, such as our newsletter or invites to our seminars.  You can ask us to stop this kind of contact at any time.

Data We Collect

We aim to collect only the data that we need to fulfil our contractual and legal obligations, and potentially any legitimate interest where one has been identified.  We collect data in respect of clients, advisers, suppliers, employees and sole traders.  We may also track some limited data, including traffic and analytics if you visit this site, subject to the cookies settings.

The data we collect may include your, name, contact and other basic details, copies of forms and other documents you send us, emails or letters you send to us and data within them and other information that may be necessary for statutory reports.

We do not knowingly collect or process any data from or about any children under 13 years of age.

How We Secure Data

We have technical and organisational measures in place to keep data as secure as we can. We are continually monitoring and upgrading our systems.

How Long We Keep Data

By law, different kinds of data have to be kept for different periods of time. We aim to keep only the data we need, and only for as long as we need to in order to safeguard our clients, ourselves and you.

We retain personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.  Our data retention approach considers the amount of data, its nature and sensitivity, the potential risk of harm from unauthorised use or disclosure, the processing purposes and if these can be achieved by other means and legal requirements.

For tax purposes the law requires basic information about individuals (including Contact, Identity, Financial and Transaction Data) for a minimum of about 7 years after the contract ends.

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you. You will not be recognisable as a natural living person from this anonymised data.

Who We Share Data With

We share limited data with third parties, including government organisations, in circumstances where we’re contractually or legally bound to do so, or where we have identified a legitimate interest in doing so and where it is necessary to share data to perform the specific task.  This may include sharing data with the police or tax authorities where, for example, where we suspect fraud.

We may also share data with clients for the purposes of legal compliance audits.  Such processing is subject to internal safeguards and controls.

Alternatively, where we are processing information based on consent, where we have the consent to share information.

If You Register With Us

This website hosts our online registration form.  If you register with us, you will receive an additional privacy notice.

If You Sign Up For Our Portal

This website also hosts access to our secure online portal.  Please be aware that our portal may require additional (functional) cookies to be accepted in order to allow access to it and make use of its features.

If you do sign up for the portal, you will be able to use it in order to access the information about yourself that we hold (and which is detailed in the privacy notice).

Your Data Rights

The General Data Protection Regulation (GDPR) confirms your legal rights.  Detailed information about these rights can easily be found online.

As a data subject, you have the right to ask us to:

Rights	What does this mean?
1.            The right to be informed	You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we are providing you with the information in this Privacy Notice.
2.            The right of access	You have the right to obtain access to your information . This is so you are aware and can check that we are using your information in accordance with data protection law.
3.            The right to rectification	You are entitled to have your information corrected if its inaccurate or incomplete.
4.            The right to erasure	This is also known as the right to be forgotten and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not a general right, there are exceptions.
5.            The right to restrict processing	You have rights to block or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
6.            The right to data portability	You have rights to obtain and reuse your personal data for your own purposes across different services. This is not a normal scenario for companies of our nature but if you have any questions you can contact us.
7.            The right to object to processing	You have the right to object to certain types of automated processing or decision making, including processing for direct marketing or where we are relying on our legitimate interests for processing.
9.            The right to withdraw consent	If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

We will always try to accommodate your requests as best we can, but it may not always be possible. For example, the law may require us to use or keep some data for some purposes.  In these situations, we will try to give you a clear explanation.

Complaints

If you have a complaint about how we’ve handled your data, or anything you’ve asked us to do in respect of it, please call or write to us. You can easily do so using the Contact Us tab on this website.

If you are still unsatisfied, you also have the right to direct complaints to the appropriate supervisory authority, such as the Bailiwick of Guernsey’s Office of the Data Protection Authority.